Contact information

Shipping Policy

Processing Time
Orders are processed within 1-3 business days after payment is confirmed.

Delivery Time (United States)
Once shipped, orders typically arrive within 4-7 business days. Total time from order to delivery is usually 5-10 business days, depending on your location and customs processing.

Shipping Costs
Shipping cost is calculated and shown at checkout, or included in the price depending on the pack you choose (see product page for details).

Order Tracking
You'll receive a tracking number by email once your order ships, so you can follow its progress to your door.

Delays
While we work with reliable carriers, occasional delays can happen due to customs, weather, or carrier issues beyond our control. If your order is taking longer than expected, contact us at onlypetstores@hotmail.com and we'll look into it.

Questions
For any shipping questions, reach out to us at onlypetstores@hotmail.com.